Zoho CRM
Convert more, build lasting relationships, and grow your business resiliently, with the magic of contextual AI and thoughtful UI.
Teams come together with sales to close deals. With Zoho CRM for Everyone, build unique, collaborative spaces for each team — all with some AI assistance. Start winning more, together.
Zoho CRM
Zoho CRM is a highly-rated sales customer relationship management (CRM) software that assists businesses in increasing lead conversion, cultivating enduring customer relationships, and achieving sustainable growth. It leverages contextual AI and an intuitive user interface to achieve these goals.
Prioritise selling while Zia AI handles the rest
Harness the power of AI agents capable of executing business tasks autonomously. Incorporate them into Zoho CRM to augment your sales force and watch your business flourish.
- Craft your own agents by specifying their roles and duties, or ask Zia to create the agent you need using Agent Studio.
- Let Zia AI identify repetitive business activities you can automate and suggest workflows, macros, and owner assignment automation.
- Analyse deals and get insights such as win probability, next best action, and follow-up suggestions.
CRM for everyone
Teamspaces enable you to bring the teams you work with into Zoho CRM. These spaces are unique to each team and managed by their own team leads, while your CRM administrator retains full control. With team modules, each team gets their own set of modules that help them extract, update, and push the information they work with.
Engage with customers
Contextual customer engagement in real-time, across every channel, to ensure rich experiences.
- Using CommandCenter, provide highly personalised brand experiences to customers at every step of their journey.
- Follow up with customers via email, phone calls, chat, Facebook, Twitter, and more with Zoho CRM’s omnichannel presence.
- Understand where your customers are coming from, what they prefer, and more; create a tailored experience that leads them to convert.
Redesign Zoho CRM
Zoho CRM adapts to how people work, not the other way around. Build custom interfaces for Zoho CRM on desktop and mobile with the industry’s first intuitive design studio. Use a powerful drag-and-drop editor to create bespoke, customized views and refine them down to the last detail, with just a few clicks.
Sales pipeline management for growing your business
With Zoho CRM, you can create multiple pipelines as well as sales funnels, custom dashboards, and detailed reports to analyse your sales pipelines and processes. This is augmented by AI-driven predictions and conversion data to help sales reps focus on the right deals to push them closer towards meeting their targets for the month or quarter.
Bigin for small businesses
Bigin by Zoho CRM is built for small businesses. It brings leads, deals, customer conversations, and follow-ups into one organized workspace so you stop juggling spreadsheets, inboxes, and chat threads. Over 50,000 businesses run on Bigin across sales, onboarding, operations, customer service, and marketing.
Grow With Zoho
27% Increased productivity
Do more in less time
50% Faster implementation
Get started in no time
Join the game-changing revolution!
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Zoho Cloud Software Suite
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