{"id":1335,"date":"2022-01-19T23:41:46","date_gmt":"2022-01-19T23:41:46","guid":{"rendered":"https:\/\/scope.mt\/?page_id=1335"},"modified":"2025-08-01T12:54:55","modified_gmt":"2025-08-01T10:54:55","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/scopecloudsolutions.com\/ae\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_image=”1536″ bg_position=”left top” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”banner-section inner1″ advanced_gradient_angle=”0″ overlay_strength=”0.95″ gradient_direction=”left_to_right” shape_divider_color=”#007dc3″ shape_divider_position=”top” bg_image_animation=”none” shape_type=”waves” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” enable_animation=”true” animation=”fade-in” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”250″ bottom_padding=”250″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_col-xs-12″][vc_column_text]\n

Scope Privacy Policy<\/h2>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_hidden-sm vc_hidden-xs”][image_with_animation image_url=”7553″ image_size=”full” animation_type=”entrance” animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” bottom_padding=”85″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”teamsec work-top” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”https:\/\/www.scopesolutions.ae” font_container=”tag:h4|text_align:center” link=”url:https%3A%2F%2Fwww.scopesolutions.ae|title:https%3A%2F%2Fwww.scopesolutions.ae”][vc_column_text]Effective Date<\/strong>: 23 December 2024<\/p>\n

Scope Solutions ME FZCO (“Scope,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals whose personal data we process. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable laws.<\/p>\n

By using our website or services, you agree to the terms of this Privacy Policy and consent to the processing of your personal data as described herein.<\/p>\n

1. Definitions<\/strong><\/p>\n

1.1 Personal Data: Any information relating to an identified or identifiable natural person.
\n1.2 Sensitive Data: Personal data revealing racial or ethnic origin, political opinions, religious beliefs, genetic or biometric data, or health information.
\n1.3 Processing: Any operation performed on personal data, including collection, storage, use, disclosure, or deletion.
\n1.4 Data Subject: The individual to whom the personal data relates.
\n1.5 Data Controller: The entity that determines the purposes and means of processing personal data.
\n1.6 Data Processor: The entity that processes personal data on behalf of the Data Controller.<\/p>\n

2. Data Collection<\/strong><\/p>\n

We collect personal data through the following means:
\n2.1 Direct Interactions: Information you provide when engaging our services, such as name, contact details, payment information, and preferences.
\n2.2 Automated Technologies: Data collected via cookies and similar technologies, including:
\nIP addresses,
\nDevice types,
\nBrowser types, and
\nUser behaviour on our website.<\/p>\n

2.3 Third Parties: Information from partners or publicly available sources, ensuring compliance with applicable laws.<\/p>\n

3. Categories of Data Collected<\/strong><\/p>\n

We may collect the following categories of personal data:
\n3.1 Contact Data: Name, address, email, and phone number.
\n3.2 Financial Data: Payment details, billing information, and transaction history.
\n3.3 Technical Data: IP address, browser type, operating system, and device information.
\n3.4 Profile Data: Preferences, feedback, and purchase history.
\n3.5 Usage Data: Details about how you use our website and services.
\n3.6 Sensitive Data: Health or other sensitive information, only when explicitly provided and with your consent.<\/p>\n

4. Legal Basis for Processing<\/strong>
\nOur processing of personal data is based on:
\n4.1 Consent: Explicit consent provided by the Data Subject for specific purposes.
\n4.2 Contractual Necessity: Processing required for the performance of a contract.
\n4.3 Legal Obligations: Compliance with applicable UAE laws and regulations.
\n4.4 Legitimate Interests: Processing necessary for our legitimate interests, provided it does not override the rights of the Data Subject.
\nExamples:
\nData collected for billing purposes is processed under Contractual Necessity.
\nMarketing communications rely on explicit Consent.<\/p>\n

5. Use of Personal Data<\/strong>
\nWe process personal data for the following purposes:
\n5.1 Providing and managing our services.
\n5.2 Verifying your identity and establishing accounts.
\n5.3 Processing payments and billing.
\n5.4 Communicating updates, promotions, or service changes (with explicit consent).
\n5.5 Improving our website, services, and user experience.
\n5.6 Complying with legal and regulatory obligations.<\/p>\n

6. Children\u2019s Data<\/strong>
\nOur services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors without parental consent. If you believe we have inadvertently collected such data, please contact us to request its deletion.<\/p>\n

7. Data Subject Rights<\/strong>
\nUnder the PDPL, Data Subjects have the following rights:
\n7.1 Access their personal data.
\n7.2 Request correction of inaccurate data.
\n7.3 Request deletion of data under certain conditions.
\n7.4 Object to or restrict data processing in specific circumstances.
\n7.5 Withdraw consent for processing where consent is the legal basis.
\nTo exercise these rights, please contact us using the details provided below. Requests will be processed within 30 days.<\/p>\n

8. Sub-Processors<\/strong>
\nWe work with the following sub-processors to deliver our services:
\nZoho Corporation: Customer relationship management tools.
\nGoogle LLC: Analytics and data reporting.
\nMicrosoft Corporation: Cloud-based office productivity tools.
\nHubSpot: Marketing automation and customer service tools.
\nAmazon Web Services (AWS): Cloud hosting and storage.
\nStripe: Payment processing services.
\nPayPal: Payment processing services.
\nLinkedIn Corporation: Advertising and customer engagement analytics.
\nFacebook (Meta): Advertising and engagement analytics.
\nMailChimp: Email marketing and communications.<\/p>\n

9. International Data Transfers<\/strong>
\nIf personal data is transferred outside the UAE, such transfers will comply with the PDPL. Safeguards, such as standard contractual clauses, will ensure the protection of personal data during such transfers.<\/p>\n

10. Cookies and Tracking Technologies<\/strong>
\n10.1 What Are Cookies?
\nCookies are small text files stored on your device when you visit a website. They help us improve the website\u2019s functionality and provide a better user experience.
\n10.2 Types of Cookies We Use
\nNecessary Cookies: Required for basic functionality.
\nPerformance Cookies: Analyse website performance and user behaviour.
\nAdvertising Cookies: Deliver personalised ads.
\n10.3 Managing Cookies
\nYou can disable cookies through your browser settings or opt out of analytics cookies using tools like Google\u2019s Opt-Out Browser Add-on.<\/p>\n

11. Data Retention<\/strong>
\nPersonal data is retained only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
\nExamples:
\nTransaction data will be retained for 7 years to comply with accounting regulations.
\nMarketing data will be retained for 2 years unless consent is withdrawn.<\/p>\n

12. Data Security<\/strong>
\nWe implement appropriate technical and organisational measures to safeguard personal data, including:
\nEncryption of sensitive data.
\nSecure access controls.
\nRegular security assessments.<\/p>\n

13. Data Breach Notification<\/strong>
\nIn the event of a data breach posing a risk to Data Subjects, we will notify the UAE Data Office and affected individuals within the required timeframe as stipulated by the PDPL.<\/p>\n

14. Policy Updates and Notifications<\/strong>
\nThis Privacy Policy may be updated periodically. Significant changes will be communicated through our website or direct communication.<\/p>\n

15. Contact Us<\/strong>
\nScope Solutions ME FZCO
\nAddress: IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates
\nEmail: help@scope.mt
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